Case Studies

Comprehensive Requirement Analysis for Tax Filing Platform

Client

An IT Services and IT Consulting Firm

Problem Statement

Our client, lacking an internal expert to facilitate communication with diverse stakeholders, faced challenges in collecting detailed requirements for the development of an income tax return filing platform. The absence of a coordinated effort to document low-level requirements hindered the client's ability to convey specifications to the development team effectively. Additionally, the client sought guidance on suggesting a technical solution for the platform implementation.

Solution

In response to the client's challenges, we proposed an engagement that involved providing Business Analyst services. The key steps included:

  • Requirement Gathering Workshop
  • Conducted an immersive workshop to gather requirements from multiple stakeholders. This collaborative session ensured a comprehensive understanding of the client's needs.

  • Business Requirement Document
  • Meticulously documented all collected requirements in a Business Requirement document. This document served as a detailed reference for the subsequent stages of the project.

  • Functional Specification Document
  • Developed a Functional Specification document adhering to industry-standard patterns. This document outlined the project scope, functional and non-functional requirements, roll-out strategy, development approach, platform components, modules, and detailed mock-flows.

Project Outcome

Following the implementation of our solution, the project achieved the following outcomes:

  • Clear Understanding
  • The client now possesses a clear and comprehensive understanding of their business requirements. The Business Requirement document serves as a centralized reference for all stakeholders.

  • Effective Communication
  • The Functional Specification document provides a structured and standardized communication channel between the business and technical teams, facilitating seamless understanding and collaboration.

  • Accurate Estimation
  • With well-documented business requirements, the client's technical team can accurately estimate the effort required for the development of the income tax return filing platform.

  • Aligned Development
  • The derived project scope, development approach, and platform components ensure that the development team is aligned with the client's vision and requirements.

  • Streamlined Implementation
  • The client is now equipped with a solid foundation for the development of the platform, incorporating both the business and technical aspects, leading to a streamlined and efficient implementation.